Terms of service

Q: What if I don’t like it?

✔ Hassle-free returns within 14 days ✔ No questions asked

Q: How fast will my order ship?

✔ Ships within 1–2 business days from Florida ✔ Tracked USPS delivery

Q: Is this gift ready to give?

✔ Yes — beautifully packaged , no wrapping needed ✔ No prices included

Terms of Service

Last updated: October 2025

Welcome to LovellaGifts (“we,” “us,” or “our”).
By visiting our website [https://lovellagifts.shop] and purchasing from our store, you agree to the following Terms of Service.
Please read them carefully before using our website or placing an order.

1. Overview

This website is operated by LovellaGifts.
Throughout the site, the terms “we,” “us,” and “our” refer to LovellaGifts.
By accessing or using any part of this site, you agree to be bound by these Terms of Service, including additional terms and policies referenced here or available by hyperlink.
If you do not agree, you may not access or use the website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

By using our store, you confirm that:

You are at least the age of majority in your country, or you have given consent for any minor dependents to use this site.
You will not use our products for any illegal or unauthorized purpose.
You will not transmit any viruses or malicious code.

Violation of these terms will result in immediate termination of services.

3. Product Information

We strive to display our products accurately, but we cannot guarantee that your device’s display of color or texture will be perfectly accurate.
Because many of our items are handmade or personalized, small variations may occur this adds to their uniqueness and charm.

We reserve the right to:

Modify or discontinue any product without prior notice.
Limit the quantities of products available.
Update pricing and descriptions at any time.

4. Prices and Payment

All prices are shown in your selected currency at checkout.
Prices and availability are subject to change without notice.

We accept secure payments through Shopify Payments, PayPal, and other listed providers.
Your payment information is encrypted and processed securely we never store your credit card details.

5. Order Acceptance

After placing an order, you’ll receive an order confirmation email.
We reserve the right to cancel any order for reasons such as product unavailability, errors in pricing, or suspected fraudulent activity.
If your order is canceled after payment, you will receive a full refund.

6. Shipping and Delivery

We ship worldwide from the USA
Processing time is typically 1–3 business days, and delivery time depends on your location.
For details, please review our Shipping Policy.

LovellaGifts is not responsible for delivery delays caused by postal services, customs, or incorrect shipping addresses.

7. Returns and Refunds

Please review our Refund Policy for information on returns, exchanges, and refunds.
Certain products (such as custom-made or personalized items) may not be eligible for returns unless they arrive damaged or defective.

8. Intellectual Property

All content on this website, including images, text, logos, and product designs, is the exclusive property of LovellaGifts and protected by copyright and trademark laws.
You may not reproduce, distribute, or use our content without prior written consent.

9. Limitation of Liability

LovellaGifts shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Our total liability shall not exceed the total amount you paid for your order.

10. Personal Information

Your submission of personal data through the store is governed by our Privacy Policy.
By using our site, you consent to the collection and use of your information as outlined there.

11. Errors, Inaccuracies & Omissions

Occasionally, there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, or shipping charges.
We reserve the right to correct or update errors at any time without prior notice.

12. Changes to Terms of Service

We may update or modify these Terms of Service at any time.
Changes take effect immediately upon posting to the website.
Your continued use of the website after changes means you accept the revised terms.