Shipping policy

Q: What if I don’t like it?

✔ Hassle-free returns within 14 days ✔ No questions asked

Q: How fast will my order ship?

✔ Ships within 1–2 business days from Florida ✔ Tracked USPS delivery

Q: Is this gift ready to give?

✔ Yes — beautifully packaged , no wrapping needed ✔ No prices included

Shipping Policy

Last updated: October 2025

Thank you for visiting and shopping at LovellaGifts 💝
Below are the terms and conditions that outline our shipping process.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
If we experience a high volume of orders or an item is handmade-to-order, processing may take a bit longer but we’ll notify you right away.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Europe: 7–14 business days

North America: 5–10 business days

Rest of the world: 10–25 business days

Delivery times are estimates and may vary due to postal delays, customs processing, or local holidays.

3. International Shipping

We proudly ship worldwide 🌍
International customers are responsible for any customs fees, taxes, or import duties that may apply once the package reaches your country.
Unfortunately, we cannot predict or control these charges.

4. Order Tracking

Once your order has shipped, you’ll receive a confirmation email with your tracking number.
Tracking information may take up to 24–48 hours to update.

5. Lost or Delayed Packages

If your package seems delayed or lost, please contact us at support@lovellagifts.com
.
We’ll do our best to locate it or file a claim with the carrier.
However, LovellaGifts cannot be held responsible for delays caused by customs, incorrect addresses, or factors outside our control.

6. Wrong Address Disclaimer

Please double-check your shipping address before completing your order.
We are not responsible for packages delivered to an incorrect address provided by the customer.

If you realize your address is incorrect, contact us within 12 hours of placing the order contact lovellagifts5@gmail.com

7. Damaged Packages

We carefully pack every order, but if your item arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.
We’ll gladly replace or refund it depending on the situation.

8. Contact Us

For questions about your order or our shipping practices, please reach out to:
📧lovellagifts5@gmail.com

🌍2806 Grand kemerton place, 33618 Tampa, FL